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It’s been brilliant and has helped me massive amounts.

May 25, 2017

Says Dean Pavely, Sales Adviser at Oxford’s Electric Center, reflecting on the benefits of studying the Lamps and Lighting module.

4 Distinctions

This module, Dean’s 4th Distinction grade in a row, is part of the Specialist Product Knowledge Programme. The Programme is designed to help teams throughout EDA’s member organisations improve their product knowledge and with it their service to customers.

Dean adds this latest Distinction to his previous top grades for:

  • Cables & Wiring
  • Renwable Energy Systems
  • Fundamentals of Electricity 

Confidence

“I knew nothing about electrical wholesaling prior to working here,” he adds “but this Programme has helped me learner about the products we sell and with my customer service skills.

“I now feel more confident helping customers.”

Success stories

For more stories like Dean’s, take a look at our gallery of success stories.

To find out more about how the Specialist Product Knowledge Programme could help your team call the EDA on 020 3141 7350 or email us here.

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