Product Knowledge Modules

Exclusive to EDA members and affiliates, these 12 Modules offer flexible distance-learning professional training to help your team sell, up-sell and cross-sell.

Professional product training modules give
your business a commercial edge

EDA Product Knowledge Modules are designed to help you lock-in your customer relationships with sparkling product know-how that helps your business stand out from the crowd.

These hard copy distance-learning textbooks have been developed exclusively for EDA members and affiliates by product experts and the Institution of Engineering and TechnologyThey are designed to keep your team up-to-speed with the multitude of hi-tech products on the market, and boosts their confidence and credibility with customers.

A quick reminder

By the way, before we go into detail about the new EDA Product Knowledge Modules, if you or your team have been studying the MOL modules the last date that they will accept workbooks for marking is Wednesday 31 October 2018. If you don’t think you’ll make the deadline please contact them at your earliest opportunity.

Created exclusively for EDA members and affiliates

It’s taken us over two years to develop the Programme. That’s because each Module has been rigorously and carefully planned by a dedicated working group of market-leading wholesalers and manufacturers, with each group led by an expert author. What’s more, the Programme is only available to EDA members and affiliates.

The EDA appointed the Institution of Engineering and Technology (IET) to help manage the production of the modules. The programme has achieved City & Guilds accredited programme status:

Got a question? Get in touch using our quick online form

Follow this link and you can ask your question online.

Order now: choose from 12 modules

You can order any of the 12 modules now, with seven available for immediate study.

Of course, it’s up to you which modules you order for your team and in which order they are studied, but experience has shown that the Introduction to the Principles of Electricity provides a good grounding for other Modules.

  1. Introduction to the Principles of Electricity – available now. Scroll down to see what’s included in the module. 
  2. Lighting (Introduction) – available now. Scroll down to see what’s included in the module.
  3. Wiring Devices and Controls – available now. Scroll down to see what’s included in the module.
  4. Distribution, Switchgear and Protection – available now. Scroll down to see what’s included in the module.
  5. Fire Safety and Security Systems – available now. Scroll down to see what’s included in the module.
  6. Renewables –  available now. Scroll down to see what’s included in the module.
  7. Industrial Controls – available now. Scroll down to see what’s included in the module.
  8. Heating and Ventilation – available from end Sept 2018
  9. Lighting (Systems and Controls) –  available from end Sept 2018
  10. Cables and Cable Management  – available from end Oct 2018
  11. Customer Services  – available from end Oct 2018
  12. IT and Data Infrastructure  – available from Q4 2018

Module text books are yours to keep

The modules are hard copy text books, which are mailed out to the manager who will hand them over to the learner.

The module text book is for the learner to work through, to make notes in, and to keep. The text books are not returned for assessment as a separate fillable PDF is issued for the End of Module Assessment (EMA) .

Your module benefits at a glance

  1. Distance-learning: study can be tailored around business and home commitments, with no ties to college or a computer
  2. Subjects: you choose only the subjects you or your team needs, whether that’s one module or all 12
  3. Order of study: the modules can be studied in any order, it’s completely up to you but Introduction to the Principles of Electricity offers a good grounding for further study. There is space on the order forms for you to confirm the order of study.
  4. Discounts: the more modules you order the more cost effective it is. You’ll find more information below on your payment options.
  5. Dispatch: module textbooks are sent out singly and in order of study. They are sent to the authorising manager who hands them over to the learner.
  6. Support: Test Your Knowledge, Jargon Buster, Activities, Go the Extra Mile! These extra activities are included within each Module workbook to help learners succeed.
  7. Transfer window: if a member of your team has started a module and then leaves your business, that module can be transferred to another person as long as the End of Module Assessment (EMA) has not been sent. To start the transfer process email the IET here.
  8. 10 weeks: that’s the amount of time for each Module and End of Module Assessment (EMA) to be completed. Typically, allow eight weeks to work through the Module and two weeks to complete the EMA.
  9. Online assessment:  the EMA is open-book, which means the learner can refer to the textbook during the assessment.  The EMA is a fillable PDF and it’s sent out towards the end of the 10 weeks. The EMA does not have to be completed in one sitting and can instead be broken down into bite-sized chunks.
  10. Achievement: those who successfully complete a Module will be awarded  a Pass, Credit or Distinction
  11. Certificates: a City & Guilds Certificate of Achievement is issued to each successful learner.  Plus there’s an additional EDA Certificate for those who complete five modules and an EDA Diploma for those who complete 10 modules.

Prices and discounts

You pay:

£150 per module
£145 for 2 – 4 modules
£130 for 5+ modules

Your three payment options

You choose the payment method that best suits your business:

  1. Order using your existing IET credit account: don’t forget to supply a copy of your Purchase Order (PO) with your order;
  2. Set up a new IET credit account: call the IET on 01438 767328 or email them;
  3. Pay for your order in advance using a credit card or BACS: you do not need to provide a copy of a PO at the time of ordering as a proforma invoice will be issued on receipt of your order with details of how to pay.

Once your order is received, and paid for if you don’t wish to make use of the IET’s credit account facility, then your order will be dispatched by the IET within 3 – 5 days.

Orders are sent via FedEx, in the order in which you requested, and will need to be signed for.


The enrolment options are flexible and can be designed around the needs of your business. For example:

  • One learner, one module
  • One learner, multiple modules
  • Multiple learners, one module each
  • Multiple learners, multiple modules

Below you’ll see a summary of what’s covered in each of the modules available now, but you can see the full list towards the top of this page.

Introduction to the Principles of Electricity

This module covers:

  • Introduction to electricity
  • Direct current and alternating current
  • Electrical safety
  • Ratings and markings of electrical equipment
  • Introduction to low-voltage electrical installations
  • Electricity and the environment
  • Qualifications and accreditations for electrical installation work

At the end of the module, learners will understand:

  • what electricity is, the terms and phrases you’ll come across in this area and the basic principles behind what powers electrical goods;
  • key issues around electrical safety, electrical installations and appliances and how to read the ratings of electrical equipment;
  • the impact of electrical equipment and installations on the environment;
  • qualifications and accreditation of electricians.

Wiring Devices and Controls

This module covers:

  • Introduction to wiring devices and controls
  • Switches
  • Styles, mounting arrangements and backboxes for wall-mounted socket-outlets and switches and associated products
  • Plugs and socket-outlets
  • Fixed wiring to free wiring connection devices
  • Modular wiring accessories
  • Other overhead lighting accessories
  • Ancillaries
  • Smart controls

At the end of this module, learners will understand:

  • wiring devices for fixed wiring installations; the wiring that is connected to the building fabric itself or to items fixed within the building, such as kitchen furniture (for example, cupboards, worktops), fixed wardrobes, etc;
  • wiring devices and appliance couplers for appliance cords, including plugs;
  • related accessories such as adaptors that connect into plugs, including timers and similar power control devices.


This module covers:

  • Fundamentals of Lighting
  • Basics of Lighting Design
  • Safety Considerations of Lighting
  • Maintenance Considerations of Lighting
  • Environmental Considerations of Lighting

At the end of this module, learners will understand:

  • a summary of the applications of lighting;
  • some basic design criteria, including:
    • understanding lumen output of lamp
    • understanding lux levels to compare lighting solutions;
    • the impact and use of colour
  • the types of technology used for lamps and the key components of a lighting system;
  • understanding labelling on lamp packaging;
  • topics specific to lighting, such as: electrical safety, maintenance; environmental considerations.

Distribution, Switchgear and Protection

This module covers:

  • Generation Transmission and Distribution
  • Distributing Electricity within a Property
  • Protection and Control Devices
  • Additional Protection
  • Supply and Metering
  • Specialist Applications

At the end of this module, learners will understand:

  • an overview of the different types of electricity generation and how electricity reaches the end user;
  • how the electricity supply enters homes and commercial premises and earthing arrangements;
  • the different type of billing meters that are used by the supplier;
  • consumer units and distribution boards and the protective devices that fit in these units;
  • the different types of additional protection such as residual current devices (RCDs).

Front cover of Fire, Safety and Security Systems Module

Fire, Safety and Security Systems

This module covers:

  • Fire detection and alarm systems for non-domestic buildings
  • Domestic (household) fire alarm systems
  • Emergency lighting systems
  • Intruder detection and alarms
  • Access control and building intercom systems
  • Video surveillance systems

At the end of this module, learner will understand:

  • fire detection and alarm systems for industrial and commercial buildings, as well as for houses;
  • emergency lighting, which provides illumination to allow the safe evacuation of a building in the event of a failure of the main electricity supply;
  • intruder alarm systems that detect and then warn of an intrusion;
  • access control and building intercoms that are used to manage the entry and exit points to particular areas and buildings;
  • video surveillance systems for the viewing of live and recorded images taken from a range of different cameras and with a variety of lenses.


Front cover of Industrial Controls Module

Industrial Controls

This module covers:

  • Switches and Indicators
  • Relays and Contractors
  • Fuses and Breakers
  • Motors and Motor Controls
  • Power Supplies
  • Enclosures and Panel Layout
  • Programmable Control and Automation
  • Sensing and Instruments
  • Environmental Considerations
  • Trends in Industrial Controls

At the end of this module, learners will understand:

  • why industrial controls matter;
  • what sort of equipment is used;
  • when to use different types of equipment;
  • how equipment works and is connected together.

Front cover of Renewables Module


This module covers:

  • Promotion of uptake of renewables
  • Solar photovoltaic
  • Electrical energy storage systems
  • Electric vehicles
  • Heat pumps
  • Wind turbines
  • Energy conservation

At the end of this module, learners will understand:

  • how innovation and dwindling fossil fuel supplies are leading to cheaper and cleaner energy being introduced in homes and businesses in the UK;
  • renewable sources of electricity including:
    • solar (photovoltaic)
    • wind
    • geothermal (heat pumps)
    • combined heat and power
    • energy storage
    • energy conservation
  • the various components that make up domestic and commercial renewable energy schemes.