The annual City & Guilds assessment praised the programme’s delivery model as “accessible, adaptable and clearly communicated”, highlighting its “systematic and well-documented approach” to maintaining quality and consistency.
Margaret Fitzsimons, CEO at the EDA, commented:
“City & Guilds Accreditation gives our training modules real prestige and we have to go through a rigorous assessment process every year to retain our status. It’s a stressful time for Tracy Hewett, our Head of Education and Training, but we believe it’s worth it because of the credibility and confidence it gives to us and to the businesses who use the modules. For the Association to successfully pass its annual City & Guilds assessment once again is a tremendous achievement for Tracy and our Education and Training team.
“The EDA Product Knowledge Programme has become a benchmark for technical learning within the sector, helping both new recruits and experienced employees build confidence and strengthen their understanding of products, systems and applications. As the electrical industry continues to evolve at pace – driven by sustainability, electrification, digital technologies and regulatory change – the programme remains a vital investment in workforce development across the UK electrical wholesale sector.”
“At the end of 2025, the module programme also received its second Princess Royal Training Award, and this latest recognition further endorses the quality of the training we provide.In 2025, more than 1,400 modules were successfully completed by employees across EDA member businesses throughout the UK. Feedback from learners and managers highlights the programme’s strong impact:
• 98% of learners rated the content “good” or “very good”
• 69% said the training greatly improved their product knowledge
• 94% of managers reported measurable business benefits through improved customer service or increased sales
