Trade Supplier is the newly launched apprenticeship standard for England. Led by the EDA, this bespoke standard was created by wholesalers for wholesalers and is one of many apprenticeships available to businesses.
“I am really enjoying it,” says Matt, “and there is a lot to learn. Fortunately, I have a customer services background which has helped, but I am learning every day about the electro-technical products we sell.
“I am ambitious,” he added “and I am prepared to work hard so I can progress up to a Branch Manager role in the future.”
Branch Manager, Chris Heading, explains how 3 Line is structuring Matt’s on-the-job training:
“Matt has spent his first weeks with us predominantly in the stores under the supervision of Pete, one of our experienced team members, checking deliveries and reviewing stock. In addition, I’ve had one-to-one sessions with him, going into more detail on what we do, what we stock, how we sell/distribute and much more.
“Matt’s been trained on our computer system and he’s recently started on the phones liaising with customers and suppliers regarding goods arriving for orders, returns, and delivery issues. He’s even done the occasional delivery for us too.
“We have also arranged for two dedicated product training sessions with Steve Turton, our Sales Executive, who has a long history in our sector and we’ve more training sessions planned with suppliers over coming weeks.”
Samantha Watts, HR & Marketing Director at 3 Line Electrical said
“At 3 Line Electrical we believe that developing talent for the future is essential. We are continuing to invest in the training and development of our people, and hope to recruit more apprentices across our branch network.”
Follow this link for more on the EDA’s Apprenteship Service.