Recruiting the best people for your business is no game of chance – it’s about having well-honed interview skills.
This practical course – with plenty of role playing – will develop your interviewing skills, questioning techniques, and understanding of non-verbal cues and body language, so you get the best from different candidates. You’ll be trained in:
-
knowing the law and complying with anti-discrimination legislation, including prevention of legal consequences which could have both financial and reputational consequences resulting from successful discrimination claims
-
preparing for interview and how to ask the right questions for the role and level
-
getting the best from different types of candidate
-
successful assessment of strengths and weaknesses
-
understanding non-verbal communication and body language
-
active listening techniques
-
dealing with difficult situations
-
understanding the role of personal bias and how it can influence recruitment decisions