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EDA Business Support Helpline


The EDA Business Support Helpline is provided for members by Croner (a Wolters Kluwer business). EDA members can use the Helpline to get free advice, guidance and information for:

  • Tax
  • VAT
  • PAYE
  • Payroll
  • NIC
  • Employment
  • Health and Safety
  • Commercial Legal matters

The service gives members immediate access to a team of highly experienced, professional consultants who can provide reliable telephone advice in a practical, easy to follow style using everyday language. From taxation to consumer protection, employment law to debt recovery the consultants can provide help and guidance on a wide range of business issues.

EDA Members can access the Helpline by telephone from 9.00am to 5.00pm, Monday to Friday, (excluding Public Holidays), quoting the special scheme number given on the membership card.

There is no charge to EDA Members for the advice given and no limit to the amount of use.

If you require the scheme number or your own card please contact the EDA team on +44 (0)20 3141 7350 or by email for further information.


In addition to the telephone helpline service, members also have access to a monthly newsletter which features changes to legislation which could affect businesses, other topical issues, and the latest news on upcoming changes in Employment Law and Health & Safety regulations.

For the latest (and archived versions) of Solutions please click here.

If you have any queries regarding the Business Support helpline please contact the EDA team on +44 (0)20 3141 7350 or by email.